Brother printer mfc j5910dw troubleshooting10/31/2023 ![]() ![]() If you don't want to transfer faxes, go to step 3. ![]() If there are faxes in memory, you can transfer them to another fax machine so they are not lost. Any faxes received while the error message is on the display will automatically go into the machine's memory due to the product's inability to print. Before beginning this troubleshooting, it is recommended to transfer your faxes to another fax machine so you won't lose any important messages. To attempt to clear the error, continue to step 1.ġ. A foreign object, such as a paper clip or ripped piece of paper, is stuck in the machine to get onto the encoder strip.The message "Unable to Print 35" will appear on the display for one of the following reasons: The encoder strip is exposed, which allows grease, paper dust, finger prints, ink, etc. If the encoder strip gets dirty, many different problems can occur. The encoder strip is responsible for relaying the position of the print head to the main pcb. If your printer is still under warranty – visit your local ASC, find one here, this issue is covered! First off, the Service Update, the encoder strip needs to be cleaned with a lint free cloth. There are several issues that pertain to this code, including a service update. SOURCE: machine error 48 or init unable 48 Thanks TrickyDicky for info on verifying the error code and purge reset This worked brilliantly - no need to tamper with any parts of the printer. ![]() Press the 9 key twice to return to the standby state." Press the Stop/Exit key to return to the initial stage of the maintenance mode. "Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero ![]() Keyed in 80 - stepped through the items with "down" key and located Purge Counter. The internal Machine Error Code will be displayed." "The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). Went into maint mode as per sltn 4 - verified error 46. "Unable to Clean" message - found TrickyDicky's sltn 4 for various printers. ![]()
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